Privacy Policy

This policy describes how BLODEUI collects and maintains information about you and how we collect information about your actions whilst on our websites. By using this website you acknowledge and agree that your personal data may be processed in accordance with this policy. However, if you would prefer to use the website WITHOUT allowing BLODEUI to collect and maintain information about you, then all you need to do is amend the settings in your browser and we will no longer be able to collect this information. Please be aware that restricting our ability to collect information may impact the functionality of a website. Many of the interactive functions offered by websites are dependent on cookies and disabling or blocking cookies can prevent these services from working or reduce their usefulness. Refer to our Cookie Policy for further information.

1. How we use your information

The terms of this privacy notice will apply to all information collected about:

Visitors to the BLODEUI website
People who use our services, such as those subscribing to our mailing lists
Visitors to the BLODEUI website who complete an enquiry form/ contact application/ request we act upon any information or request provided to us; our customers filling in forms, or by corresponding with us by phone or e-mail, who make payments by card or otherwise.

Information we may collect from you
Information you give us. You may give us information about yourself by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to receive our newsletters, purchase our products/services, participate in our social media channels, or take part in a competition, promotion or survey.
Information we collect about your visit to our site. When you visit our site, we may automatically collect certain information. This information is used by us so we can analyse data such as where our customers come from, what technology they use to access the site, which parts of the site they visit, where they spend the most time and how the site performed during your visit. The overwhelming proportion of this data is anonymised.

The information we collect includes the following:
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, device used, time zone setting, browser plug-in types and versions, operating system and platform;
Information about your visit to our site, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
We also work closely with third parties (including, for example suppliers of technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them

Disclosure of your information
We do not share your personal information with any other parties so that they can market their products to you. We may share your information as required with business partners, suppliers and sub-contractors for the performance of any contract we enter into with them. For example:
Advertising networks that require data to select and serve BLODEUI adverts relevant to you and others. This is most commonly anonymised data.
Analytics and search engine providers that assist us in the improvement and optimisation of our site
Payment providers, so that they can process payments that you have implemented for any of our products, online or by telephone
Delivery companies, so that they can fulfil the delivery of your order with BLODEUI.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation; This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
We will only share relevant information with these parties; all such providers are under obligation to ensure your information is kept private. We do not knowingly partner with any parties with less than an excellent track record and sound policies in these areas.

2. Your personal data

We are committed to protecting your personal data and to keeping it safe and confidential. We will therefore ensure that appropriate technical and organisational physical, electronic and procedural safeguards are implemented to protect it. Access to your personal data will also be limited to certain relevant BLODEUI employees and certain third parties who process it on our behalf. Your personal data will generally be stored securely by us until you notify us that you do not want us to do so. In that case, we will delete any information that we hold on you.

We occasionally conduct promotional activities with other companies. Data which we collect during a co-promotion will only be shared with the sponsor or co-sponsor with your explicit consent and this will be made clear to you at the point of collection. We will ensure that it is a simple process to opt out of taking part in the promotion or allowing your data to be passed to the third party.

You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us. If you have previously given your consent to allow us to collect your data for marketing purposes, you can withdraw this consent at any time by unsubscribing to our newsletter or informing us that you wish to do so. Our site may, from time to time, contain links to and from the websites of other companies. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £5 to meet our costs in providing you with details of the information we hold about you.

3. Complaints or queries

We strive to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page.

Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed in the first instance to BLODEUI’s customer service team using our contact page: https://blodeui.com/contact-us/

4. Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are used widely in order to make websites work, or work more efficiently. They are also used to improve your browsing experience and make it faster, they allow us to monitor the use and performance of the website and they allow us to tailor our offer to you based on your browsing history. Whilst we have sought to keep the number of cookies to a minimum, there are several cookies we which have elected to use when you visit the website.
The cookies our website uses do not collect sensitive information such as your name, address, email address. We do not use the information gathered by cookies to identify you in person.
Some cookies will expire at the end of your session and most within a month. A few will remain on your computer for longer.
Should you choose, whether through your browser settings or other method we may choose to make available through the Website, not to receive cookies, the functionality of the Website may be curtailed or ineffective.
We may use third-party advertising companies to serve advertisements on our behalf. These companies may use cookies and action tags (also known as single pixel gifs or web beacons) to improve and measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

Cookies that we use:
Google Analytics: _utma,_utmb,_utmc,_utmz,_cid, uetsid
These cookies are used to monitor how visitors use our website. The anonymous information collected allows us to improve the experience of people using our site through the collation of web traffic patterns, user preferences as well as information on how they found the website. If you wish to opt out of being tracked by Google Analytics across all websites visit:http://tools.google.com/dlpage/gaoptout

4. Disabling cookies

To disable cookies on our website, you will need to change the settings in your website browser. Full instructions for all browsers can be found at https://www.aboutcookies.org/default.aspx?page=1